Payment Policy
Effective Date: 08/23/2026
This Payment Policy explains the accepted payment methods and related billing information for orders placed at www.velerix.store.
Accepted Payment Methods We accept the following payment methods at checkout:
-
Visa
-
Mastercard
-
American Express
-
Discover
-
PayPal
-
Apple Pay
-
Google Pay
-
Shop Pay
Currency All prices on our site are listed and charged in U.S. dollars (USD).
When You Are Charged Your payment method is charged immediately at the time your order is placed.
Declined or Failed Payments Occasionally, a payment may fail or be declined due to:
-
Insufficient funds
-
Incorrect billing details
-
Bank security restrictions or fraud holds
-
Temporary issues with the payment provider
If your payment is declined, we recommend checking that your billing details match your card exactly, contacting your card issuer, or trying an alternative payment method.
Payment Security All transactions are processed through secure, encrypted connections. We do not store your full payment card details on our servers; payments are handled directly by PCI-DSS compliant payment processors.
Billing Issues If you notice an unauthorized or incorrect charge, please contact us immediately at support@velerix.store or +1 (220) 200-7089 so we can assist you.
Contact Us
-
Store Name: Velerix
-
Business Address: 505 Congress St UNIT 1711, Boston, MA 02210, United States
-
Business Email: support@velerix.store
-
Business Phone: +1 (220) 200-7089
-
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
Customer inquiries are usually answered within 24 business hours.